Checklist 11 – Safety & Moderation
Service Category: Community Safety & Risk Management | Internal Use Only
1.0 Purpose
This checklist ensures the client’s community is safe, well‑moderated, and protected from harassment, spam, and platform risks.
2.0 Scope & When to Use
Use this checklist when evaluating or improving moderation systems.
- Moderation setup
- Community safety audits
- Risk assessment
- Discord or platform moderation updates
3.0 Moderation Systems
3.1 Moderation Team
- Document moderator roles
- Check mod activity levels
- Identify gaps in coverage
3.2 Tools & Automations
- Verify bot configuration
- Check spam filters
- Document missing tools
3.3 Rules & Enforcement
- Check clarity of rules
- Document enforcement consistency
- Identify rule gaps
4.0 Safety Risks
4.1 Platform Risks
- Identify harassment risks
- Document platform‑specific threats
- Check for account vulnerabilities
4.2 Community Risks
- Document toxic behavior patterns
- Check for repeat offenders
- Identify culture risks
4.3 Creator Risks
- Check privacy exposure
- Document doxxing risks
- Identify burnout or emotional risks
5.0 Final Delivery Requirements
- Moderation system summary
- Safety risk assessment
- Tool and automation recommendations
- Updated rules or guidelines
6.0 Internal QA Check
- Moderation gaps identified
- Safety risks documented
- Tools verified
- Actionable recommendations included